These Terms and Conditions ("Terms") govern your use of the Embrace Ultra Ltd website and your participation in any services we offer.

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By accessing our website or engaging with any of our services, including but not limited to ultra marathon events, run club membership, coaching, training programmes, workshops, or merchandise purchases (collectively referred to as "Services"), you agree to be bound by these Terms.

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1. ABOUT US

Embrace Ultra Ltd ("we", "us", "our") provides trail running events, coaching services, and a membership-based run club.

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If you have any questions, please contact us at: info@embraceultra.co.uk

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2. OUR SERVICES

We provide a range of services including:

• Ultra marathon events and races

• Embrace Trail Run Club (membership-based community)

• Trail running coaching and training programmes

• Guided group runs

• Educational workshops and digital content

• Branded merchandise

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All Services are subject to availability and may be governed by additional service-specific terms.

 

3. USE OF THIS WEBSITE

You agree to:

• Use this website lawfully and respectfully

• Not misuse, disrupt or interfere with the website

• Not reproduce or distribute content without permission

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We reserve the right to update, amend or remove content at any time without notice.

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4. RUN CLUB MEMBERSHIP

4.1 Membership to the Embrace Trail Run Club is offered on a subscription basis (monthly or annual).

4.2 Membership:

• Is personal and non-transferable

• Provides access to club runs, community platforms and associated benefits

• May evolve as the club develops

4.3 By participating in any run club activity, you acknowledge that:

• Trail running involves inherent risks

• You participate entirely at your own risk

• You are responsible for your own safety and wellbeing

4.4 Run leaders and volunteers support sessions but are not responsible for individual participants.

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5. SUBSCRIPTIONS, PAYMENTS AND CANCELLATION

5.1 Membership subscriptions renew automatically unless cancelled.

5.2 Payments are taken in advance of each billing period.

5.3 You may cancel your subscription at any time via your account. Cancellation will take effect at the end of the current billing period.

5.4 No refunds are provided for unused time within a billing period, unless required by law.

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6. EVENTS AND RACES

6.1 Participation in any event or race is subject to separate Race Terms and Conditions, which are provided during registration.

6.2 In the event of any conflict between these Terms and Race Terms, the Race Terms shall prevail for event-related matters.

6.3 Participants must meet any eligibility requirements specified for the event.

6.4 All entries must be submitted via our website or an authorised booking platform.

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7. COACHING AND TRAINING SERVICES

7.1 Coaching services may include structured plans, group coaching, or bespoke coaching.

7.2 By engaging in coaching or training services, you confirm that:

• You are physically fit to participate

• You understand the demands of training

• You accept that results are not guaranteed

7.3 All training is undertaken at your own risk.

7.4 Additional terms may apply to specific coaching services and will be provided where relevant.

 

8. MERCHANDISE AND DIGITAL PRODUCTS

8.1 Merchandise purchases are subject to the Consumer Contracts Regulations 2013.

8.2 You have the right to cancel within 14 days of receiving goods, unless items are:

• Customised or personalised

• Used or worn

8.3 Digital products may not be refundable once accessed or downloaded.

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9. REFUNDS, TRANSFERS AND CANCELLATIONS

9.1 Events are governed by specific Race Terms and Conditions.

9.2 Coaching services are subject to their own cancellation policies provided at the point of purchase.

9.3 Memberships are non-refundable except where required by law.

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10. SAFETY, CONDUCT AND PARTICIPATION

10.1 You agree to behave in a respectful, inclusive and responsible manner at all times.

10.2 We operate a zero-tolerance policy for:

• Abuse or harassment

• Unsafe or reckless behaviour

10.3 We reserve the right to refuse or remove participation where behaviour is deemed inappropriate, unsafe or disruptive.

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11. LIABILITY AND RISK

11.1 Participation in running, training and outdoor activities carries inherent risks, including injury or death.

11.2 By engaging with our Services, you acknowledge and accept these risks.

11.3 To the fullest extent permitted by law, Embrace Ultra Ltd shall not be liable for:

• Injury, illness or death, except where caused by negligence

• Loss or damage to personal property

• Any indirect or consequential loss

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence.

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12. DIGITAL PLATFORMS AND THIRD-PARTY SERVICES

12.1 We may use third-party platforms to deliver aspects of our Services, including:

• Spaces by Wix

• TrainingPeaks

12.2 Your use of these platforms is subject to their own terms and conditions.

12.3 We are not responsible for the operation, availability or policies of third-party services.

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13. INTELLECTUAL PROPERTY

All content on this website, including text, images, branding and materials, is the property of Embrace Ultra Ltd or its licensors.

You may not reproduce, distribute or use any content without prior written permission.

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14. PHOTOGRAPHY AND MEDIA

We may capture photographs and videos during events, runs and activities.

These may be used for promotional purposes, including on our website and social media.

If you do not wish to appear, please inform us.

 

15. PRIVACY AND DATA PROTECTION

We process personal data in accordance with UK data protection laws, including the UK GDPR.

Please refer to our Privacy Policy for full details on how your data is used.

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16. CHANGES TO OUR SERVICES OR TERMS

We may update these Terms at any time.

Where appropriate, material changes will be communicated via our website or email.

Continued use of our Services constitutes acceptance of any updated Terms.

 

17. FORCE MAJEURE

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Weather conditions

• Natural disasters

• Pandemics

• Government restrictions

• Supplier failures

Where possible, we will take reasonable steps to minimise disruption.

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18. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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19. CONTACT

If you have any questions regarding these Terms or our Services, please contact:

info@embraceultra.co.uk